Forethought ( @forethought_ai ) Twitter Profile

forethought_ai

Forethought

Enterprise information retrieval embedded into employee workflows. Boost the productivity of your support organization ~30% with Agatha Answers by Forethought!

San Francisco, CA

Joined on 10 April, 2018

https://www.forethought.ai/

  • 12 Tweets
  • 390 Followers
  • 44 Following

It’s a great day for us at Forethought. πŸŽ‰ Today, we announced our Series B funding round in @Forbes. Our CEO @dojiboy9 spoke with @alexrkonrad to discuss our business, the round, and our #AI powered customer support agent, Agatha. Read more here:

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Use @servicenow as a helpdesk at your organization? We are happy to now offer Agatha Triage, hassle-free and accurate auto-categorization, for ServiceNow users. 🎟️

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Looking for a Great Place to Work? Come join us at @forethought_ai and make everyone a genius at their job πŸ’™

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As AI evolves for the better, we explore how it can help your customers feel heard and understood.



#forethought #ai #customersupport #machinelearning #customerservice #newagent #csagent #customervoice #customerexperience #webwidget

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"Since I am a new agent, I find that using Agatha can be helpful in quickly finding answers for tickets with similar questions." - Customer Support Agent @typeform

#AI #customersupport #onboarding #MachineLearning

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Hunniwell Lake Ventures recognized 267 medtech companies in the fight against COVID-19. Forethought is humbled and happy to be part of the fight:

#digitaltransformation #automation #customersupport #machinelearning #artificialintelligence #ai

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Tune into @joemartin's The DNA of an Exp to listen to @forethought_ai's co-founder & CEO, Deon Nicholas, & president, Dan Watkins, chat about the power of excellent AI in the everchanging landscape of customer experience.

Watch at 9 am PST, June 16 here:

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Forethought forges ahead, amidst global crisis, in enabling #customersupport teams by bringing on president, Dan Watkins, a highly experienced sales exec and employee 15 from Qualtrics. Learn more:

#PressRelease #AI

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We launched Agatha Deflections, a new tool that enables teams to automatically respond to support tickets. We are offering complimentary access to teams handling over 2k tickets/week until June 1. Check out the full details here:

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Replying to @villageglobal: .@forethought_ai has launched Agatha Deflections, a new tool that enables teams to automatically respond to support tick…

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.@forethought_ai has launched Agatha Deflections, a new tool that enables teams to automatically respond to support tickets. They're offering complimentary access to teams handling over 2k tickets/week until June 1. Check out the full details here:

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Did you know @masterclass leverages customer support AI Agatha to save agents time on simple tickets? Read the case study:

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A little #Tbt featuring our cofounder Sami Ghoche on stage last week at #InciteNYC alongside @Mastercard and @Microsoft. Sami shared his favorite agent stories and how he teaches Support Agents to use deep learning in their workflows. #Customersupport #ai

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Don't miss our Co-Founder, Sami Ghoche, on stage at @Incite_Group NYC today at 4:20PM on the Interactive Panel Discussion. #incitesummit #AI

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Replying to @CraigCecilio: @jonstein @Betterment @Zendesk Ever hear of forethought as it integrates with Zendesk? @forethought_ai

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@jonstein @Betterment @Zendesk Ever hear of forethought as it integrates with Zendesk? @forethought_ai

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#CustomerServiceWeek ends today, but at Forethought, we celebrate Customer Support heroes everyday. We sat down with our founder, Deon, to chat about changes in the field. Read Now: #AI #customersupport

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In honor of #CSweek, we are celebrating those who work behind the scenes. Tag us as you share your best, most memorable #customersupport experience.

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Congrats to #startupbattlefield 2019 winner @getRender

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Replying to @NEA: 🀩 NEA has been fortunate to partner with past @TechCrunch Startup Battlefield winners @forethought_ai & @HelloAlfred.

πŸ‘©β€βš–οΈ We're…

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🀩 NEA has been fortunate to partner with past @TechCrunch Startup Battlefield winners @forethought_ai & @HelloAlfred.

πŸ‘©β€βš–οΈ We're excited to have @daynagrayson as a Battlefield judge at #TCdisrupt2019 to help identify standout founders and #startups:

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On Friday, October 4th, founder @dojiboy9 will take to the @TechCrunch Disrupt stage again for the Passing of the Cup. Read on to explore updates as we celebrate one year of company growth.

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We're thrilled and honored to have won Battlefield Disrupt SF 2018! Thank you to all of our investors and supporters!

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